DHI’s understands the unique challenges facing you as a General Manager, Department Head or a Human Resources professional. In today’s war for talent, finding the right associates to join your team and to deliver the exceptional service promised by your brand and demanded by your guest is increasingly difficult. DHI is here to help. Our leadership team includes experienced hospitality Human Resources professionals, with extensive international recruiting experience. We understand your challenges and look forward to being of service to you by designing an international staffing solution which will support the needs of your hotel, resort, country club or restaurant.

DHI can support your property through the following international work and training programs:

• H-2B Seasonal Worker Program
• J-1 Intern / Trainee Program
• J-1 Work and Travel Program

DHI has developed a strong network of experienced overseas affiliates that can supply experienced and highly motivated workers and trainees that can add a wealth of talent, experience and enthusiasm to your resort. All of our seasonal workers have previous hotel, restaurant or cruise line work experience. Our student participants are actively pursuing hospitality or culinary courses and have a vested interest in gaining practical experience to enhance their classroom education.

Here are just some of the benefits of utilizing international workers or trainees at your property:

• The Right Skill Set at the Right Time – DHI will work with you to identify the periods when you need help the most. We will then recommend a program, or combination of programs to meet this demand. All of our participants have previous related work experience or education, so you are truly getting qualified help when you need it the most.

• An Eager, Motivated and Reliable Workforce – DHI’s participants are eager to work and willing to work as much overtime as needed by the business. Most of DHI’s participants can only work for one employer while they are in the USA. This gives you fully flexibility with scheduling and workforce utilization.

• Financial Savings – All international employees are subject to Federal Minimum Wage requirements, and must receive the same pay as US employees working in the same positions. However, they do not have to participate in your standard benefits plans resulting in a considerable “fringe”, or bottom line savings to your business. Also, Social Security Tax (FICA) and Federal Unemployment Insurance (FUTA) do not need to be paid for J-1 participants. This can result in a substantial saving in payroll taxes over the course of the season.

• Returning Workers – Many of DHI’s participants can come back to the USA to work for future seasons, or return on a different visa program. This “repeatability” is another advantage for employers, as a returning worker can save the company substantial training dollars and eliminate the costs involved in bringing a new employee up to speed.

• Bi-Lingual Staff – While English speaking skills will vary on an individual basis, DHI conducts a thorough pre-screening to ensure that every participant has the ability to speak and understand English at a level suitable for the position they will be hired into. In addition, strategic hiring from countries that match the demographic of your guests or workers can be an innovative way to improve guest service levels. Many of our participants speak two or three languages and can be an asset in your high guest contact departments and assist in making guests from these same countries immediately feel at home.

• Workplace Diversity – The introduction of international employees can be a valuable supplement to ongoing workplace diversity initiatives.

After we fully understand your needs, the DHI team will recommend the program or programs that will be the best fit for your property. DHI will then work closely with you through all stages involved in the candidate selection and visa application process. We guide you through the process from initial consultation up until your participants arrive in the USA to commence their work or training program. Even after arrival we are always on hand to assist with any questions that may arise. We pride ourselves on delivering exceptional customer service, ongoing program support, and honest, open, and timely communication.

• Support with all visa application paperwork and processing

• Recruitment assistance to include pre-screening, selection, and placement of qualified candidates

• The ability to participate in one of our overseas recruiting trips*

• Access to our online database of qualified candidates

• Coordination of all job offers and visa applications

• Dedicated Account Managers to guide you through each step with regular communication and updates

• Assistance with housing and transportation through our trusted network of providers**

• 24 hour emergency support to our employers and participants

• Emergency Medical Insurance for all participants - at no cost to the employer

• DHI can also offer a convenient payroll service to employers powered by Nextaff

*Participation in a recruiting trip requires a minimum number of job offers.
**Accommodation and Transportation support is not available in all areas of the USA.

DHI is proud to be associated with many leading names in the hospitality business. Our client list includes: Hyatt Hotels and Resorts, Omni Hotels, Marriott Hotels and Resorts, Renaissance Hotels, Westin Hotels and Resorts, St. Regis Hotels and Resorts, Kessler Collection Hotels, The West Paces Hotel Group, Dickie Brennan’s Steakhouses and many more. We look forward to earning your business and having the opportunity to add your company’s name to our portfolio.